Hegre-Art.com Help Center
  • Home
  • Submit a request
  • Check your existing requests

Hegre-Art.com Help Center

How do I enable cookies in my web browser?

Support August 31, 2010 • Knowledgebase / Troubleshooting

Log-in Problems

Support August 20, 2010 • Knowledgebase / Troubleshooting

Problems playing the films?

Support August 20, 2010 • Knowledgebase / Troubleshooting

What is meant by the term "Recurring Billing"?

Support August 20, 2010 • Knowledgebase / Billing

Why has my subscription "failed to rebill"?

Support August 20, 2010 • Knowledgebase / Billing

« Previous 1 2 3 Next »
 

Overview | Recent

Knowledgebase»

Troubleshooting (12) »

  • How do I enable cookies in my web browser?
  • The video content on the site loads slowly; how do I play it directly from my hard drive?
  • Log-in Problems

Miscellaneous (10) »

  • How can I contact Hegre-Art.com
  • How to claim the free DVD that comes with the annual membership.
  • What is my IP address?

Sign Up (2) »

  • For what reasons would my bank decline my purchase?
  • For what reasons would CCBill, Epoch, Commercegate or ClicknBuy decline my purchase?

Subscription Management (3) »

  • How do I cancel a subscription?
  • If I cancel my subscription will my access to the website immediately expire?
  • When must my membership be canceled to avoid a recurring charge?

Billing (5) »

  • How will the charge for my purchase appear on my statement?
  • What is meant by the term "Recurring Billing"?
  • What is the refund policy for subscription purchases at hegre-art.com?
 
 

Support Ticket System by Zendesk